Technical Documentation

Protection against liability, system-specific, tailored to the needs of the target group: The growing trend toward a diverse range of product variants demands individuality of technical documentation.

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    Users need instructions - instructions for proper use

reinisch GmbH knows how to implement this in a customer-specific way and offers the entire documentation process from a single source: From research, editing, visualisation to translation and publication. Standardised process steps ensure reliable quality. The targeted presentation of information content is crucial for good technical documentation. Operational procedures must be communicated concisely and clearly. Complex relationships must be lucid and comprehensible. All information must be accessible without any detours. These requirements call for structure and for a perfect balance of text and visual elements. Quality also means to be able to correctly operate technology. In this day and age, technical documentation for a product has become a decisive quality feature.

reinisch means technical documentation

Technical documentation that effectively protects against liability and is tailored to the needs of the target group while being cost-effective is a task for real specialists. reinisch GmbH has been a partner of the industry for more than two decades and creates technical documentation for global companies. Our customers appreciate our high degree of flexibility and our cooperative and responsible behaviour.

Technical documentation: Manual types
  • Operating instructions
  • Service manuals
  • Repair documentation
  • Spare parts catalogues
  • Assembly/installation instructions
  • System documentation
  • Function/system description
  • Electrical diagrams
  • Hydraulic and pneumatic diagrams
  • Testing and diagnostics literature
  • Multimedia presentations for marketing and sales

 

When it comes to technical documentation, reinisch GmbH complements the knowledge existing within the company with specialised knowledge, with standardised process steps warranting quality.

Protection against liability

We ensure the conformity of documentation with legal requirements, EU regulations and safety directives. The result is technical documentation that protects the manufacturer against liability claims. For export-focused companies, the consideration of new standards for the localisation of technical information is as important as the process optimisation through the use of document management, translation memory systems and a terminology database.

Tailored to the target group

The targeted presentation of information content is crucial for good technical documentation. Operational procedures must be communicated concisely and clearly. Complex relationships must be lucid and comprehensible. All information must be accessible without any detours. These requirements call for structure and for a perfect balance of text and visual elements.

Cost-efficient

The standardised and modularised processing of information is comparable to mechanical engineering and product versions consisting of standard components. The modular structure provides for the cost-efficient administration of information across media types, for example for the creation of training documents and presentations. Product documentation that is available and up to date is the prerequisite for the development of additional product related services.

System Operating Instructions

Consistent orientation toward the market and customer benefits guarantees the success of a company. In addition to the standards- and policy-compliant documentation for individual machines and system, the cross-system operating manual plays a central role. Plant operating instructions describe the interaction of individual parts and the resulting measures for operation, maintenance and servicing. 

Keep a lid on your efforts

As a systems manufacturer, you commit significant efforts to prepare all documents for planning, installation, construction, commissioning, operation and maintenance. Just as you do to integrate supplier documentation in an appropriate form and make comprehensive systems documentation available to the customer. reinisch GmbH will support you in the process.

Documentation process from a single source

The documentation process of a product says as much about a company as the product itself. 

reinisch GmbH offers the entire documentation process from a single source. From research on site, editing to translation. Furthermore we take over the complete implementation including layout, graphics, video or animation and print template production.

We work in accordance with the single-source principle for accurate processing of content for different media.

Project inquiry, framework agreement, purchase order or release of the job specifications trigger the order phase:

1. Order phase

  • Calculation
  • Proposal

After provision of basic information:

2. Project planning, conceptual phase

  • Milestone planning
  • Concept

After provision of detailed information:

3. Documentation creation and implementation

  • Documentation
  • Incl. proof copy

After receipt of required corrections:

4. Incorporation of corrections, controlling, delivery

  • Documentation
  • Publication

Feedback, evaluation of field tests, etc.:

5. Project completion, review of the project

  • Billing
  • Delivery note
  • Data transfer
Documentation concepts

Technical documentation is also in the focus of rationalisation. The ever faster technical progress results in ever shorter product life cycles. Ever more individualisation results in an ever-increasing range of variants. A consistent modularisation of product information is the prerequisite for re-usability and pinpointed application. We provide the know-how for an efficient and effective documentation creation, e.g. when it comes to the development of data models or editorial concepts. Suitable operator models and publishing platforms for the deployment of complete editorial teams can be provided by us.

Documentation concepts: Our services for you

Each documentation concept is connected to many factors linked to the product and its distribution. reinisch GmbH develops the ideally suited concept for its customers.

  • Design
    • Target group-oriented instructions concept taking markets into account
    • Conventional document Format
    • Design grids with unique text image assignment
  • Editing
    • Optimization of copy design
    • Implementation of compliant safety instructions
    • Optimisation of navigation
  • Visualization
    • Uniform visualization concept/visualizations
    • Maximum use of translation-neutral line drawings

Translation & Localisation

Translation is good, localisation is better. Reinisch offers the entire range of translation services under one roof.

Our service is all-inclusive, from advice on the creation of translatable technical documentation or the introduction of a translation memory system (TMS), translation project management to translation and localisation in more than 40 languages. The expertise of our technical editors offers you a crucial quality advantage when it comes to translating content into foreign languages.

Visualisation and new media

Professional visualisation sets the scene for your products. The networking of product communication and the use of modern media call for new approaches in visualisation techniques.

Visualization: Our services for you

reinisch GmbH has developed a uniform visualisation concept for its customers and implements it with adequate resources - for a unique experience of the product.

Technical Documentation and Industry 4.0

Smart product information for smart products. Demand-actuated information units instead of complex documents.

The "fourth industrial revolution” - the “Internet of things” - brings with it a change in the requirements for technical documentation. Objective is the availability of all relevant information in real-time by networking all components involved in the value creation process. This data is then available for derivation of measures at any point in time. The connection of people, objects and systems creates dynamic networks that can be optimised according to specific criteria.

Smart product information

The information - always and everywhere

In order to network humans, objects and systems, all relevant product information must be structured in a way that the information relating to operation, handling, function, diagnostics, maintenance as well as ideal product use or monitoring of operational data is available at any place and at any time. The data must also be situation-specific and be available in the different new media formats.

 

Technical documentation is an active medium

This means that product information and communication, and technical documentation in particular, is evolving from being a passive media to an important component for the business of a company.

 

Up to date information when you need it

The future will see products, machines and systems carrying their information on handling, operation and maintenance/repairs in digital format within themselves. This information is then always available for updates and can be assembled as needed at any time.

Targeted information unit

Targeted information units

In order to ideally support the networked procedure, the respective product information must be available in demand-actuated units. Complex and all-encompassing documents are replaced by specific information units.

 

Didactic and modular editing

The editorial requirements are not becoming less demanding, didactic and modular editing of information units for the networked documentation is more important than ever.

 

Modern methods

The structured creation of product documentation using modern methods such as XML, DITA and alike forms the foundation for a quick and reliable provision of information in IT systems and portals as well as in any number or type of smart and mobile devices.

Our services for you

Reinisch is partner of the industry and a leading service provider for technical documentation. We connect our expertise to complex services and create a varied range of product visualisations.

Technical Documentation: Our services for you

Our business models are as flexible as performance specifications of our customers may vary. We offer the ideal individual solution - whether it's project-specific order processing, provision of staff capacities or the editing of entire documentation areas:

  • Risk assessment
  • Research of standards and directives
  • Creation of technical documentation
  • Documentation analysis and conception
  • Information design, Industry 4.0
  • Editorial guidelines Conventional or CAD-based visualisation
  • Translation management and translations
  • Single-source publishing
  • New media (animations, augmented reality)
  • Archiving and change management
  • Evaluation and integration of supplier documents
  • Provision of personnel capacities